Innovative complex meetings
What does a facilitator do?
- In preliminary conversations with the client:
- help client crystalise the purpose of meeting/gathering and expected outcomes;
- plan whom to invite for best results
- find a suitable venue that fosters engagement and aliveness
- forge an invitation that reflects the purpose and spirit of the meeting
- Design the process: create meeting arc, select tools and templates, plan outcome harvest
- Guide the process to foster:
- Focus and engagement
- Contributions by all participants in all key phases of process
- Shared understanding (‘large picture’) of the issue/challenge
- Co-creating solutions within wide spheres of possibility
- Recording of key ideas, insights and outcomes
- Clarity about next steps
- Efficient use of time (and money – unproductive meetings are costly)
- Surface deeper values and interests of involved parties when conflicts arise
- Capture outcomes in a pre-decided shareable format
How to foster focus, inspiration, and shared ownership of results in a complex meeting/gathering?
A skilled facilitator navigates group dialogue towards productive outcomes in a participatory way, capturing all key insights and results.The origin of the word ‘facilitator’ implies ‘easing a process’; in this it implies a person or team of skilled process designers and hosts, who help a group navigate their communication toward sustainable decisions.